Contact Slingvora

Questions about a build, a part, compatibility, or an order in transit — ask. Someone who has actually used the product will answer you, not a script.

Before you write

A few things get asked constantly and are answered faster on their own pages:

• Where is my order? → Track your order
• How long does delivery take, and will I be charged customs? → Shipping Policy
• Can I send something back? → Refund & Returns Policy
• Which bands fit my frame, what ammo does it take? → FAQ

What to include

You will get a useful answer considerably faster if your message includes:

• Your order number, if it is about an existing order
• Which frame you have — CNC-machined or a 3D-printed build — for any parts or compatibility question
• Photographs, for anything damaged, worn or not fitting as expected. A clear photo resolves in one message what three paragraphs of description cannot.

Response times

We answer within 1–2 business days. Messages sent over a weekend or public holiday are picked up on the next business day. If you have not heard back after two business days, check your spam folder before resending — our replies occasionally land there.

Technical and compatibility help

Rebuilding a frame, sourcing a spring, or working out whether a part fits an open-source 3D-printed model? Tell us what you are working on and what you have already tried. We keep the full component specifications on hand, including thread sizes, spring force ratings and pulley dimensions.

Wholesale, press and partnerships

Stocking Slingvora, reviewing a product, or proposing a collaboration — use the form and say so in the first line so it gets routed correctly.

A note on safety questions

We are happy to talk through safe setup, correct band pairing and backstop choice. We cannot advise on whether a product is legal where you live — those rules vary by country, state and city and only you can verify them. See our Terms of Service & Safety Waiver.